Terms & Conditions
Please review the terms and conditions of using the Cutie Pies NYC website and baking services.
If you use any Cutie Pies NYC product or service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Cutie Pies NYC does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use Cutie Pies NYC services only with involvement of a parent or guardian. Cutie Pies NYC reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Cutie Pies NYC attempts to be as accurate as possible in describing its products and services. However, Cutie Pies NYC does not warrant that product descriptions or other content of any Cutie Pies NYC product is accurate, complete, reliable, current or error-free. If you believe a product offered by Cutie Pies NYC is not accurately described, please contact us immediately.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Conditions of Use, Notices, and Revisions
If you choose to visit CutiePiesNYC.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of New York. If you have any concern about privacy at CutiePiesNYC.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may email periodic reminders of our notices and conditions, but you should check our web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Protection of Personal Information
Cutie Pies NYC takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
We accept American Express, MasterCard, Discover Card and VISA credit cards, as well as PayPal and Venmo. Depending upon circumstances, we may also accept cash, checks, or CODs for orders placed by telephone or email.
Telephone and Mail Orders
We encourage you to order online for the fastest possible service. Should you have a custom request or specific dietary needs, however, you may opt to order by telephone or email. In order to expedite the process, please browse our shop beforehand, make notes, and have your credit card ready before placing your call. You may also place orders by email, including payment in full for your order. Personal checks will require a ten-day hold for clearance.
Because Cutie Pies NYC does not charge your credit card until your order is released for shipment, it is possible that the charge may be rejected. In this event, we will send you an email notifying you of this occurrence and cancel the related order.
We understand that unplanned issues may come up and you may need to cancel an order. Should that happen, we respectfully ask for scheduled orders to be cancelled at least 48 hours in advance.